Shipping policy
At Jmaarya Fine Jewels, we ensure a smooth and timely delivery experience for every order.
Orders are processed within 24–48 hours of confirmation
Delhi NCR: Same-day or 1–2 working days delivery
Rest of India: Delivery within 4–5 working days
A tracking link will be shared once your order is dispatched
Delivery timelines may vary slightly due to unforeseen circumstances
🔄 Exchange Policy
At Jmaarya, each piece is carefully inspected and packaged to ensure the highest quality.
While we do not offer returns, we are happy to assist with exchanges.
Exchanges are accepted within 3 days of delivery
Items must be unused, unworn, and in original condition
Original packaging, tags, and invoice must be intact
All products undergo a quality check before approval of exchange
Please note:
Products showing signs of wear, damage, or alteration will not be eligible
Items with tampered or removed tags cannot be exchanged
Exchange is allowed once per order
To initiate an exchange, contact us at:
[Your Email / WhatsApp]
💸 Refund Policy
We follow a No Refund Policy
Only exchanges are applicable under the conditions mentioned above
⚠️ Damaged or Incorrect Orders
We take utmost care in packaging your jewellery.
In the rare case of receiving a damaged or incorrect item:
Please inform us within 24 hours of delivery
Share a clear unboxing video and images for quick assistance
🔐 Privacy Policy
At Jmaarya, your privacy is important to us.
We collect basic details such as name, contact information, and address to process your orders
Your information is used only for order fulfillment and customer support
All payments are processed through secure and trusted gateways
We do not share your personal information with unauthorized third parties
By using our website, you agree to our privacy practices.